FAQ

How do I request a price quote?

We make it simple for you to get the information you’re looking for by either
1. Calling: 800-923-2444
2. Emailing: info@baumbooks.com
3. Submitting your quote online

What is your return policy?

Except for items purchased on a non-refundable basis, we will accept the return of items purchased directly from Baum & Beaulieu within 60 days after the invoice date, presuming the materials are in salable condition. Note that the items will be returned at your own risk and you will be responsible for shipping charges and will be subject to a 10% restocking fee. If the items returned are deemed not salable, the customer is responsible for the return of those items, which if not claimed within 60 days, can be disposed of by Baum & Beaulieu without compensation to the customer.

For any products purchased by a third party such as Heinemann, Booksource or AKJ, we ask that you please refer to the terms and conditions of sale found on the relevant website or purchase order.

FAQ

How do I request a price quote?

What is your return policy?

Where should I send Baum & Beaulieu orders?

What are Baum & Beaulieu’s NYS contract and vendor numbers?

Where should I send Heinemann orders?

What are Heinemann’s NYS and NYC contract and vendor numbers?

How can I find out more information about your products and services?

Baum & Beaulieu is an MWBE, so how can I get an MWBE form filled out?

Office Hours: Monday to Friday: 8:00 am to 4:00 pm EST